DeeNeed – Privacy Policy

Effective Date: 1st October, 2025

1. Introduction

This Privacy Policy explains how Dacamit Solutions collects, uses, and protects your personal information when you use DeeNeed. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect:

• Personal details: name, address, email, telephone
• Location data (to connect clients with nearby Providers)
• Payment details (processed securely via third-party providers – we do not store card information)
• App usage data (to improve services)

3. Lawful Basis for Processing

We process your data on the following bases:

• Contract: to provide services requested through the App
• Consent: where you have agreed (e.g., marketing communications)
• Legitimate Interests: to improve and secure our services
• Legal Obligation: to comply with UK laws

4. How We Use Your Data

• To connect Users with Providers
• To process payments and issue receipts
• To provide customer support
• To improve App performance and security

5. Sharing Your Data

We may share data with:

• Service Providers (payment processors, hosting, analytics)
• Legal authorities if required by law
• We do not sell your personal data.

6. Data Security

We use appropriate technical and organisational measures to protect your data. However, no system is 100% secure.

7. Your Rights (UK GDPR)

You have the right to:

• Access your data
• Request correction or deletion
• Restrict or object to processing
• Data portability (receive a copy of your data)
• Withdraw consent (for marketing)

If you wish to exercise your rights, contact us at [email protected].

If you are not satisfied, you have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk.

8. Data Retention

We keep your data only as long as necessary for providing services and meeting legal obligations.

9. Children’s Privacy

DeeNeed is not intended for individuals under 18. We do not knowingly collect children’s data.

10. Changes

We may update this Privacy Policy and will notify you of material changes.

11. Contact

If you have questions, contact us at: